Every number and term here comes from a page on the Clarks site. The date beside each one is the day we read it.
The terms you will be asked about on the call.
Have your order number ready. It is in the order confirmation message.
For a damaged or wrong item, take a photo before you contact them.
Ask for a ticket number so you can follow up without repeating the story.
Clarks states a return window of 14 days in UAE.
OCS delivers within 3 working days, Saturday to Thursday. Some outlying areas of Abu Dhabi, Sharjah and Al Ain aren't covered.
By email at clarks.support@jashanmalgroup.com or through the contact form on clarksstores.ae.
Check the current codes before you pay.
