Every number and term here comes from a page on the Qasr Alawani site. The date beside each one is the day we read it.
The terms you will be asked about on the call.
Have your order number ready. It is in the order confirmation message.
For a damaged or wrong item, take a photo before you contact them.
Ask for a ticket number so you can follow up without repeating the story.
Qasr Alawani states a return window of 7 days in UAE.
Yes, within 7 days, unused and in the sealed original box. Product pages offer returns at the nearest showroom, which in the UAE is Sharjah.
Email care@qasralawani.com. The phone and WhatsApp numbers on the site, 920005296 and 8002441999, are Saudi numbers.
Check the current codes before you pay.
