Every number and term here comes from a page on the Namshi site. The date beside each one is the day we read it.
The terms you will be asked about on the call.
Have your order number ready. It is in the order confirmation message.
For a damaged or wrong item, take a photo before you contact them.
Ask for a ticket number so you can follow up without repeating the story.
Namshi lists 800626744 as its customer service number in UAE. We read it on 21 September 2026.
Namshi lists its support hours as: 8am to 12am UAE time, daily.
Namshi states a return window of 14 days in UAE.
By phone on 800 626 744, toll-free, from 8am to midnight, or by email at care@namshi.com. The Help section in the app opens a ticket against a specific order, which keeps a written record if a return is disputed later.
Card refunds reach your bank in 5 to 7 business days, Tabby and Tamara refunds within 24 hours, and cash-on-delivery orders are credited to your Namshi Wallet. Before that, the returned item goes through a quality check that usually takes 4 to 5 days.
Check the current codes before you pay.
