

H&M customer service number
Every number and term here comes from a page on the H&M site. The date beside each one is the day we read it.
Returns and delivery at H&M
The terms you will be asked about on the call.
- Return window
- 14 daysSource, read on 9 October 2026
- Delivery time
- 1–2 working daysSource, read on 9 October 2026
- Standard delivery
- AED 19Source, read on 9 October 2026
- Free delivery over
- AED 149Source, read on 9 October 2026
Before you call
- 1
Have your order number ready. It is in the order confirmation message.
- 2
For a damaged or wrong item, take a photo before you contact them.
- 3
Ask for a ticket number so you can follow up without repeating the story.
Returns, delivery and orders at H&M
What is the H&M customer service number in UAE?
H&M lists 800-74292 as its customer service number in UAE. We read it on 9 October 2026.
How many days do I have to return an order to H&M?
H&M states a return window of 14 days in UAE.
How do I contact H&M in the UAE?
Call 800-74292, or use live chat or WhatsApp from the website.
Are delivery charges refunded when I return an order?
Only when the item is faulty, damaged or not what you ordered. Partial returns do not get the delivery charge back.
Can I exchange an online order?
Exchanges are done in store. Return the item at a UAE H&M store and buy the new one, subject to availability.
Ordering from H&M again?
Check the current codes before you pay.












