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Farfetch

Farfetch customer service number

Every number and term here comes from a page on the Farfetch site. The date beside each one is the day we read it.

Customer service number

+971 4 495 5156

Call
Source, read on 9 October 2026

Contact Farfetch

Email

customerservice@farfetch.com

Working hours

Mon to Fri 10:00 to 19:00 Dubai time

Returns and delivery at Farfetch

The terms you will be asked about on the call.

Return window
30 daysSource, read on 9 October 2026
Return postage paid by
The retailerSource, read on 9 October 2026
Delivery time
3–7 working daysSource, read on 9 October 2026
Standard delivery
AED 65Source, read on 9 October 2026

Before you call

  1. 1

    Have your order number ready. It is in the order confirmation message.

  2. 2

    For a damaged or wrong item, take a photo before you contact them.

  3. 3

    Ask for a ticket number so you can follow up without repeating the story.

Returns, delivery and orders at Farfetch

What is the Farfetch customer service number in UAE?

Farfetch lists +971 4 495 5156 as its customer service number in UAE. We read it on 9 October 2026.

When is Farfetch customer service open?

Farfetch lists its support hours as: Mon to Fri 10:00 to 19:00 Dubai time.

How many days do I have to return an order to Farfetch?

Farfetch states a return window of 30 days in UAE.

How do I contact Farfetch in the UAE?

Call +971 4 495 5156, Monday to Friday from 10am to 7pm Dubai time, or email customerservice@farfetch.com.

Can I return a Farfetch order from a different country?

Returns have to be booked from the country the order was delivered to. Returning from elsewhere is at your own cost unless the item was wrong, damaged or faulty.

Ordering from Farfetch again?

Check the current codes before you pay.

Fashion
DEAL
The Farfetch SS26 sale takes up to 70% off marked-down items in Saudi Arabia, the UAE and Egypt. No code needed; prices are already reduced.
Farfetch
Farfetch
Farfetch SS26 Sale: Up to 70% Off
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