Is ACE Hardware trusted?
Here is what ACE Hardware publishes about itself in UAE, point by point, with the page we read and the date for each. Shopper reviews and our own code checks follow.
4 of 5 points sourced
7.7out of 10
Savooh reliability score
What we checked
Return policy
A published return window is a commitment you can hold the store to.
30 days to returnSource, read on 6 August 2026
Payment options
Paying on delivery or by card leaves you a way out if the order goes wrong.
Cash on delivery availableSource, read on 6 August 2026
Reachable support
A phone number or email the store publishes itself.
800 275 223Source, read on 6 August 2026
customerservice@aceuae.comSource, read on 6 August 2026
Delivery time
A stated delivery window makes a late order measurable.
1 to 5 working daysSource, read on 6 August 2026
Registered business
A registration number lets you look the company up with the commerce ministry.
Not sourced yet
Savooh reliability score
Scored from the points above and from code checks. The report explains the method and ranks every store.
- Delivery
- 7/10
- Returns
- 10/10
- Shipping cost
- 8/10
- Support
- 3/10
How to check any store yourself
- 1
Look for a commercial registration number in the footer and look it up with the commerce ministry in your country.
- 2
Read the return policy before you pay, and note who pays for return shipping.
- 3
For a first order, pay on delivery or by card. A request to transfer money to a personal account is a warning sign.
- 4
Send support a simple question and see whether anyone answers.
Ordering from ACE Hardware again?
Check the current codes before you pay.