Every number and term here comes from a page on the Namshi site. The date beside each one is the day we read it.
The terms you will be asked about on the call.
Have your order number ready. It is in the order confirmation message.
For a damaged or wrong item, take a photo before you contact them.
Ask for a ticket number so you can follow up without repeating the story.
Namshi lists 8002466744 as its customer service number in Saudi Arabia. We read it on September 21, 2026.
Namshi lists its support hours as: 7am to 11pm KSA time, daily.
Namshi states a return window of 14 days in Saudi Arabia.
By phone on 800 2466 744, toll-free, from 7am to 11pm, or by email at care@namshi.com. The Help section in the app opens a ticket against a specific order, which keeps a written record if a return is disputed later.
Namshi doesn't publish a fixed number of days. The estimated date shown on each product page before checkout is the one to plan against. Next-day is available for 18 SAR on orders above 200 SAR and same-day for 24 SAR above 350 SAR.
Card refunds reach your bank in 5 to 7 business days, Tabby and Tamara refunds within 24 hours, and cash-on-delivery orders are credited to your Namshi Wallet. Before that, the returned item goes through a quality check that usually takes 4 to 5 days.
Check the current codes before you pay.
