Contact us
Every address here reaches the people who actually run the site, not a ticket queue, so a broken code reported in the morning is usually re-tested the same day.
A coupon didn't work
This is the most useful thing you can send us, and the quickest to act on. Three details make it instant to reproduce:
- the store and the code as you typed it
- what the checkout said: rejected, expired, or applied but with a smaller discount than we listed
- your country, since a code can be live in the UAE and dead in Egypt
You run a store and want to be listed
Send the site and the markets you ship to. An affiliate arrangement isn't a requirement: plenty of stores on Savooh don't pay us anything. What we won't do is sell placement, so please don't open with that.
partners@savooh.comPrivacy and data requests
Ask us what we hold on you, or tell us to delete it. Savooh doesn't require an account and stores very little to begin with. The specifics are in the privacy policy.
privacy@savooh.comPress, corrections, everything else
The general address at the top of this page. If you're writing about us, say what you need and by when, and we'll work to it.
What to expect back
Email is the only support channel. There's no phone line and no live chat, and we'd rather admit that than route you to a number nobody answers. Most replies go out within a couple of working days. Broken-code reports usually move faster, because fixing those is the job.