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H&M

H&M customer service number

Every number and term here comes from a page on the H&M site. The date beside each one is the day we read it.

Customer service number

8004414440

Call
Source, read on October 9, 2026

Contact H&M

Working hours

Sat to Thu 09:00 to 22:00, Fri 13:00 to 22:00

Returns and delivery at H&M

The terms you will be asked about on the call.

Delivery time
2–5 working daysSource, read on October 9, 2026
Standard delivery
SAR 19Source, read on October 9, 2026
Free delivery over
SAR 199Source, read on October 9, 2026

Before you call

  1. 1

    Have your order number ready. It is in the order confirmation message.

  2. 2

    For a damaged or wrong item, take a photo before you contact them.

  3. 3

    Ask for a ticket number so you can follow up without repeating the story.

Returns, delivery and orders at H&M

What is the H&M customer service number in Saudi Arabia?

H&M lists 8004414440 as its customer service number in Saudi Arabia. We read it on October 9, 2026.

When is H&M customer service open?

H&M lists its support hours as: Sat to Thu 09:00 to 22:00, Fri 13:00 to 22:00.

How many days do I have to return an order to H&M?

H&M states a return window of 14 days in Saudi Arabia.

How do I contact H&M in Saudi Arabia?

Call 8004414440, or use live chat or WhatsApp. Customer service is open Saturday to Thursday from 9am to 10pm and Friday from 1pm to 10pm.

How long does an H&M online refund take?

Pickup takes up to 2 to 4 working days, and H&M takes up to 7 working days to check the items and issue the refund. Your bank may need up to 14 more working days.

Can I return an H&M online order in a store?

Yes, at an H&M store in Saudi Arabia, with the invoice. Cash on delivery and Click & Collect orders are returned in store, and items bought in another country cannot be returned in Saudi Arabia.

Ordering from H&M again?

Check the current codes before you pay.

Fashion
5%
H&M code A2JF takes 5% off orders on the H&M sites for Saudi Arabia, the UAE and Kuwait.
H&M
H&M
H&M Discount Code A2JF: 5% Off in Saudi Arabia, the UAE and Kuwait
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