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British Council customer service number

Every number and term here comes from a page on the British Council site. The date beside each one is the day we read it.

Customer service number

19789

Call
Source, read on October 21, 2026

Contact British Council

Email

information@britishcouncil.org.eg

Working hours

Daily 9:00 to 20:00, Fridays 11:30 to 20:30

Before you call

  1. 1

    Have your order number ready. It is in the order confirmation message.

  2. 2

    For a damaged or wrong item, take a photo before you contact them.

  3. 3

    Ask for a ticket number so you can follow up without repeating the story.

Returns, delivery and orders at British Council

What is the British Council customer service number in Egypt?

British Council lists 19789 as its customer service number in Egypt. We read it on October 21, 2026.

When is British Council customer service open?

British Council lists its support hours as: Daily 9:00 to 20:00, Fridays 11:30 to 20:30.

How do I contact the British Council in Egypt?

Call 19789 within Egypt or +20 2 33001666 from abroad, or WhatsApp 01022212064. The call centre runs daily from 9:00 to 20:00, and Fridays from 11:30 to 20:30.

Ordering from British Council again?

Check the current codes before you pay.