Electronics
10%
RS253 took 10% off the Raya Shop cart on 25 October 2026, capped at EGP 50 per order, on phones, laptops, appliances and accessories.
Raya Shop code RS253: 10% off your order, up to EGP 50
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Raya Shop customer service number
Every number and term here comes from a page on the Raya Shop site. The date beside each one is the day we read it.
Contact Raya Shop
Returns and delivery at Raya Shop
The terms you will be asked about on the call.
- Return window
- 14 daysSource, read on October 25, 2026
- Return postage paid by
- YouSource, read on October 25, 2026
Before you call
- 1
Have your order number ready. It is in the order confirmation message.
- 2
For a damaged or wrong item, take a photo before you contact them.
- 3
Ask for a ticket number so you can follow up without repeating the story.
Returns, delivery and orders at Raya Shop
What is the Raya Shop customer service number in Egypt?
Raya Shop lists 19900 as its customer service number in Egypt. We read it on October 25, 2026.
How many days do I have to return an order to Raya Shop?
Raya Shop states a return window of 14 days in Egypt.
How long does Raya Shop delivery take?
The about page mentions delivery within 24 to 48 hours. For home appliances, the FAQ gives 3 to 5 business days in Cairo and Giza and 5 to 7 days elsewhere. Aramex calls before delivering.
Who pays return shipping?
You pay to send back a sealed product you changed your mind about. Returning a faulty product is free.
How are refunds paid?
Card payments are refunded within 14 working days after approval. Cash payments come back by bank transfer within 7 working days, or as a refund voucher valid for 60 days.
How do I contact Raya Shop?
Call 19900, WhatsApp 01110119900 or email info@rayashop.com.
Ordering from Raya Shop again?
Check the current codes before you pay.