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H&M

H&M customer service number

Every number and term here comes from a page on the H&M site. The date beside each one is the day we read it.

Customer service number

02-24803822

Call
Source, read on October 9, 2026

Contact H&M

Working hours

Sat to Thu 09:00 to 22:00, Fri 13:00 to 22:00

Returns and delivery at H&M

The terms you will be asked about on the call.

Delivery time
3–6 working daysSource, read on October 9, 2026
Standard delivery
EGP 99Source, read on October 9, 2026
Free delivery over
EGP 1,999Source, read on October 9, 2026

Before you call

  1. 1

    Have your order number ready. It is in the order confirmation message.

  2. 2

    For a damaged or wrong item, take a photo before you contact them.

  3. 3

    Ask for a ticket number so you can follow up without repeating the story.

Returns, delivery and orders at H&M

What is the H&M customer service number in Egypt?

H&M lists 02-24803822 as its customer service number in Egypt. We read it on October 9, 2026.

When is H&M customer service open?

H&M lists its support hours as: Sat to Thu 09:00 to 22:00, Fri 13:00 to 22:00.

How many days do I have to return an order to H&M?

H&M states a return window of 14 days in Egypt.

How do I contact H&M in Egypt?

Call 02-24803822, or use live chat or WhatsApp. Customer service is open Saturday to Thursday from 9am to 10pm and Friday from 1pm to 10pm.

How are H&M Egypt refunds paid?

Card payments are refunded to the card or to an eGift card. Cash on delivery and Fawry payments cannot be refunded the same way, so check the refund table on the returns page.

Ordering from H&M again?

Check the current codes before you pay.

Fashion
10%
H&M Egypt code CAE10 takes 10% off selected items on eg.hm.com. Add the item, apply the code and check the 10% before you pay.
H&M
H&M
H&M Egypt Discount Code CAE10: 10% Off Selected Items
✓ VerifiedNo expiry
Verified