Every number and term here comes from a page on the Dyson site. The date beside each one is the day we read it.
The terms you will be asked about on the call.
Have your order number ready. It is in the order confirmation message.
For a damaged or wrong item, take a photo before you contact them.
Ask for a ticket number so you can follow up without repeating the story.
Dyson states a return window of 14 days in Egypt.
Exchanges and returns are accepted within 14 days of delivery for unused, unopened products with all accessories. Consumables cannot be returned, and defects found after opening fall under Dyson's warranty.
Email support.eg@dyson.com.
Check the current codes before you pay.
